How to Really Move People - and Why Being Nice Ain’t It, with Stephen Lord

In this episode of the Amazing Teams podcast, we sat down with Stephen Lord, discuss the unique role of a Scrum Master, emphasizing the importance of kindness, empathy, and building trust within teams. He shares insights on treating developers as creative artists, fostering a positive team culture, and implementing gratitude practices to enhance team dynamics. The conversation offers actionable steps to improve workplace culture, highlighting the value of listening, authenticity, and recognition. The episode concludes with a heartfelt reflection on the power of appreciation in the workplace.

We dive into:

• A Scrum Master serves as a guide rather than a director.
• Developers should be viewed as artists, requiring a creative environment to thrive.
• Humor can lighten the atmosphere and improve team dynamics.
• Culture is shaped through everyday interactions — not just policies.

Tune in for Stephen’s insights on leading with empathy, fostering creativity, and building truly amazing team.  

Resources:

• Connect with Stephen on LinkedIn
• Learn more about Point74
• What is Scrum Master?
• Ted talk: How to start a movement

Chapters

• 0:00 The Artistry of Development
• 1:09 Understanding the Scrum Master Role
• 5:09 Empathy and Kindness in Leadership
• 10:43 Creating a Positive Team Environment
• 15:45 The Importance of Gratitude and Kindness
• 20:40 Building Culture from the Ground Up
• 23:52 Creating a Safe Work Environment
• 27:16 Taking Initiative and Playing to Strengths
• 30:04 Actionable Tips for a Better Work Experience
• 33:01 The Importance of Authenticity and Gratitude